Terms of Service

Cheeky Lisa — Terms of Service & SMS Messaging Terms

Effective Date: August 25, 2026

Welcome to Cheeky Lisa (“Cheeky Lisa,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your use of our website, products, services, and communications, including text/SMS messaging.

By accessing or using our website or purchasing products from us, you agree to these Terms.

1. Our Services

Cheeky Lisa provides clothing, accessories, merchandise, and related products and services through our website and other sales channels.

We may communicate with customers through email, telephone, text/SMS messages, and other communication methods for purposes including:

• Order confirmations and updates
• Shipping and delivery notifications
• Customer service
• Appointment or pickup notifications, when applicable
• Account-related messages
• Product and service information
• Promotions, discounts, special offers, and marketing messages

2. SMS/Text Messaging

By providing your mobile telephone number and affirmatively opting in to receive text messages from Cheeky Lisa, you agree that we may send text messages to that number in accordance with your selections and applicable law.

Messages may include transactional, informational, customer-care, and promotional/marketing communications.

Message frequency may vary.

Message and data rates may apply depending on your mobile carrier and wireless plan. Cheeky Lisa does not charge a separate fee for sending SMS messages, but your carrier may charge you for text messages or data.

You represent that you are the authorized user of the mobile telephone number you provide or that you have authorization to use that number for receiving messages.

3. How to Opt Out

You can stop receiving promotional text messages at any time by replying STOP to a message from us.

After you send STOP, we may send one final message confirming that you have been unsubscribed. After that, you will no longer receive promotional SMS messages unless you provide consent again.

You may also contact Cheeky Lisa through our customer service channels to request removal from promotional SMS communications.

Please understand that opting out of promotional messages may not prevent us from sending certain necessary transactional or service-related communications, such as information concerning an order you have placed.

4. Help

For assistance with our SMS program, reply HELP to one of our text messages or contact Cheeky Lisa through the customer service information provided on our website.

5. Consent Is Not Required to Purchase

Consent to receive marketing text messages is not a condition of purchasing goods or services from Cheeky Lisa.

You may shop with Cheeky Lisa without subscribing to promotional SMS messages.

6. Changes to Your Mobile Number

If your mobile telephone number changes, you agree to update your information or discontinue the SMS service associated with your previous number.

You are responsible for ensuring that the information you provide to us is accurate and current.

7. Purchases and Product Availability

We make reasonable efforts to display accurate product descriptions, prices, sizes, colors, and availability. However, errors may occasionally occur.

We reserve the right to correct errors, modify product information, or cancel an order when necessary.

Product availability may change without notice.

8. Orders and Payments

When you place an order, you agree to provide accurate billing, shipping, and payment information.

We reserve the right to refuse or cancel an order when reasonably necessary, including in cases involving suspected fraud, pricing errors, inventory issues, or other circumstances that prevent us from fulfilling the order.

9. Returns, Exchanges, and Refunds

Returns, exchanges, refunds, and cancellations are subject to Cheeky Lisa's current return and refund policies.

Any applicable return policy should be reviewed before completing a purchase.

10. Website Use

You agree not to use our website for unlawful purposes or in a manner that could damage, disable, overburden, or interfere with the website or its operation.

You may not attempt to gain unauthorized access to accounts, systems, or information belonging to Cheeky Lisa or another user.

11. Intellectual Property

The Cheeky Lisa name, logos, designs, photographs, graphics, text, website content, and other materials provided by Cheeky Lisa are owned by or licensed to Cheeky Lisa and may be protected by applicable intellectual-property laws.

You may not reproduce, distribute, modify, sell, or commercially exploit our content without permission.

12. User-Submitted Content

If you submit reviews, photographs, comments, testimonials, or other content to Cheeky Lisa, you represent that you have the right to submit that content.

By submitting content, you grant Cheeky Lisa permission to use, reproduce, display, and distribute that content for legitimate business and promotional purposes, subject to applicable law.

13. Privacy

Your use of our website and communications is also subject to our Privacy Policy.

Our Privacy Policy explains how we collect, use, disclose, and protect personal information, including information associated with SMS communications.

14. Third-Party Services

Our website may use third-party providers for payment processing, shipping, website functionality, SMS messaging, analytics, advertising, or other services.

Your use of certain third-party services may also be subject to those providers' terms and policies.

15. Disclaimers

To the extent permitted by law, our website and services are provided on an “as available” basis.

We do not guarantee that the website or any particular service will always be uninterrupted, error-free, secure, or available.

16. Limitation of Liability

To the maximum extent permitted by applicable law, Cheeky Lisa and its owners, employees, affiliates, and service providers will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our website, products, services, or communications.

Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited.

17. Changes to These Terms

We may update these Terms from time to time.

When we make changes, we may post the updated Terms on our website and update the effective date.

Your continued use of our website after changes become effective constitutes acceptance of the updated Terms to the extent permitted by law.

18. Governing Law

These Terms are governed by the laws applicable to Cheeky Lisa's business location, without regard to conflict-of-law principles, except where applicable law requires otherwise.

19. Contact

If you have questions about these Terms, our products, or our SMS program, please contact Cheeky Lisa through the customer-service contact information provided on our website.